Terms and conditions of sale

Effective Date: October 9, 2024

1. Acceptance

By placing an order with My Vetloyal Ltd ("we," "us," or "our"), you agree to be bound by these Terms and Conditions of Sale (the "Terms").

2. Products

 - Product Descriptions: We strive to provide accurate product descriptions and images. However, please note that there may be slight variations in color or appearance due to factors such as screen settings.

 - Availability: We reserve the right to modify the availability of products at any time. If a product you order is out of stock, we will notify you and offer you an alternative or refund.

3. Pricing

 - Prices: Prices are subject to change without notice. The price charged will be the price listed on the Website at the time of your order.

 - Taxes: All applicable taxes will be added to your order total.

4. Payment

 - Accepted Payment Methods: We accept all major bank cards, paypal and apple pay.

 - Payment Processing: Your payment will be processed securely through Revolut payment gateway.

 - Payment Security: We use industry-standard security measures to protect your payment information.

5. Order Processing and Fulfillment

 - Order Processing: We will process your order as soon as possible.

 - Shipping: Shipping times and costs will be calculated based on your shipping address and the items you order. Please refer to our Shipping and Returns Policy for more information.

6. Returns

 - Return Policy: Please refer to our Shipping and Returns Policy for details on our return policy.

 - Defective or Damaged Items: If you receive a defective or damaged item, please contact us within 3 days of receiving your order.

7. Cancellation

 - Order Cancellation: You may cancel your order before it has been shipped. Please contact us immediately to request a cancellation.

8. Ownership

All goods remain the property of  My Vetloyal Ltd until paid for in full. There is full retention of title until goods are paid in full.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of United Kingdom.

10. Entire Agreement

These Terms constitute the entire agreement between you and us and supersede all prior or contemporaneous communications and proposals, whether oral or written.   

11. Contact Information

If you have any questions about these Terms, please contact us at: info@myvetloyal.com